Privacy Policy Statement

This privacy policy explains how personal data is collected, used, and protected when you visit or interact with our website. We are committed to respecting and protecting your privacy in accordance with Malaysian regulations.

What information do we collect?

We gather various types of personal and usage details to improve user experience and service delivery.

  • Contact information such as your name, email address, and phone number provided through forms.
  • Usage data including website visits, navigation paths, and interaction patterns tracked via cookies and analytics.
  • Device information like browser type, operating system, and IP address to optimize website display and security.
  • Any content or correspondence you submit to us through contact or support channels, including feedback.

How is my information used?

Collected data is used for service operation, support, and improvement—never for unauthorized purposes.

  • To respond to your questions, feedback, or support requests quickly and effectively.
  • To personalize site features and tailor guidance for your mindful practice experience.
  • To enhance site performance, security, and content relevance through analytics.
  • To comply with legal, regulatory, and safety obligations under Malaysian law.

Legal basis for processing

Our handling of data follows Malaysia’s privacy laws, using only necessary and permitted information.

We collect and process your data based on consent, fulfilment of service, and compliance with governing law. You may withdraw your consent at any time.

Data sharing

We limit third-party disclosure unless required to operate the service or by law.

  • Service providers may access your data only for essential technical or operational needs, subject to confidentiality.
  • We may share information to comply with legal requests by authorities or regulatory bodies.
  • In cases of business transfers or restructuring, your data may be transferred with notice provided whenever feasible.

Data security

We take reasonable technical and organizational measures to safeguard your information against misuse, unauthorized access, loss, or breach. Sensitive data transmissions are encrypted, and regular security reviews are conducted to ensure ongoing integrity. However, no digital system can be completely secure. Use caution when providing personal data online.

Your rights

You have certain data privacy rights under Malaysian legislation.

  • Request access to and correction of your personal information held by us.
  • Withdraw consent where processing relies on it and request restriction of data use.
  • Object to uses that go beyond legitimate interests or request data deletion where permitted.
  • Lodge a complaint with relevant Malaysian data protection authorities if you feel your rights are affected.

Cookies policy

Cookies are used to improve usability, secure access, and provide analytical insights. Please review our Cookie Policy for further detail or to manage your preferences.

Cookie policy Cookie policy

Contact us

To exercise your privacy rights or raise a concern, contact our team directly using the details below.

Contact email: content@kavoneltra.sbs

Phone number: +6014-465 6413

Mail address: Regus - Shah Alam, Wisma Sunway, Shah Alam, Selangor 40400 Malaysia

Changes to privacy policy

This policy may be modified to reflect changes in law or practices. Notice of significant changes will be posted prominently on this website.

Last updated: January 25, 2026